Terms of Use

TERMS OF USE

Last updated: May 22, 2025

These Terms of Use (“Terms”) govern your access to and use of the Problem Solutions website located at https://problemsolutions.net/ (“Website”) and any services, content, or materials made available through the Website (“Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, do not use the Service.

1. Acceptance of Terms

By accessing or using the Service, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction, and that you have read, understood, and agree to be bound by these Terms and any applicable laws and regulations.

2. User Accounts

To access certain features of the Service, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, and software, are the exclusive property of Problem Solutions, LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, or distribute any content from the Service without our prior written permission.

4. Prohibited Uses

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations;
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity;
  • Interfere with or disrupt the operation of the Service or servers or networks connected to the Service;
  • Use any robot, spider, scraper, or other automated means to access the Service for any purpose without our express written permission;
  • Attempt to gain unauthorized access to any portion of the Service or any other accounts, computer systems, or networks connected to the Service.

5. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Problem Solutions, LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.problemsolutions.net/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

6. Termination

We reserve the right, at our sole discretion, to suspend or terminate your access to the Service at any time and for any reason, including if you violate these Terms. Upon termination, all rights granted to you under these Terms will immediately cease.

7. Disclaimer of Warranties

The Service is provided on an “AS IS” and “AS AVAILABLE” basis. Problem Solutions, LLC makes no representations or warranties of any kind, express or implied, regarding the Service or any content provided therein. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, Problem Solutions, LLC and its affiliates, officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Service; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; or (c) any other matter relating to the Service.

9. Indemnification

You agree to indemnify, defend, and hold harmless Problem Solutions, LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your use of the Service or your violation of these Terms.

10. Modifications to Terms

We may revise and update these Terms at any time. All changes are effective immediately when we post them, and apply to all access to and use of the Service thereafter. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms, please contact us by visiting: https://problemsolutions.net/contact/